Refund Policy

Last updated: 06 February 2026

At Buyvora Stores, customer satisfaction is important to us. Since we sell digital products, we offer a 2-day refund policy under specific conditions, as outlined below.


1. Eligibility for Refund

You are eligible to request a refund within 2 days (48 hours) of your purchase if:

  • You are unable to access or download the product due to technical issues from our side.

  • The product delivered is significantly different from what was described on the website.

  • You accidentally made a duplicate purchase.

Refund requests made after 2 days of purchase will not be accepted.


2. Non-Refundable Cases

Refunds will NOT be provided if:

  • You have already downloaded or accessed the digital files.

  • You changed your mind after purchase.

  • You no longer need the product.

  • You purchased by mistake without reviewing product details.

  • The refund request is made after 48 hours.

Due to the nature of digital products, once files are accessed, they cannot be “returned.”


3. How to Request a Refund

To request a refund, please contact us within 48 hours of purchase through our website contact form and include:

  • Your full name

  • Order ID or payment reference

  • Email used at checkout

  • Reason for refund

We will review your request and respond within 1–2 business days.


4. Refund Processing

If approved, refunds will be processed to your original payment method within 5–7 business days, depending on your bank or payment provider.


5. Policy Updates

We reserve the right to modify this Refund Policy at any time. Updates will be posted on this page.